March 4, 2010
You asked, we listened. New and Improved Features on StuffBuff

Since our February launch many you have provided us with awesome feedback and ideas, thank you all. The StuffBuff development team has worked around the clock to bring you new features and greater stability. We thank all of you for your feedback.Here are some of the new and improved features we are releasing this week

Redesigned sign up and login

Many visitors have commented about the slow signup and login pop ups on the site. So we have completely revamped our sign-up and login pages that are faster, clearer, and require less information to sign-up.

Social Login

To make it easier for you to login we have integrated popular social login and connect ID’s. Now you can use Facebook, Twitter, Google, and more to connect to StuffBuff.

Unique usernames

We are now requiring usernames during sign-up. Existing users will be prompted to select a user name the next time they sign up. We will be making use of user names on the site so that you can easily personalize and remember your URLs.

My Profile

This page is your new home base on StuffBuff. With simplified navigation and aggregated information about your account this change makes the site much more usable. It will also inform you of new features, news, and to-do items as they become available.

Google Product Search

All your existing and newly added items going forward will now automatically be listed with Google Product Search and show up in googles search results. You benefit every time someone google’s a product that you have listed for sale on StuffBuff

Shop and User Stores

Two weeks ago we added a “shop” page so user can see the latest items posted for sale on the site.

We are now excited to announce that you also have the ability to crate your own online store, free. This Alpha release allows  you to name your store and showcase all your items that are for sale in one place.

Visitors to both areas can buy items directly and go through to our checkout system.

Usability and Bug Fixes - We are committed to responding to your feedback so keep sending it in! No problem is too minor no usability concern to small.  We want StuffBuff to be your favorite site and are committed to the features and fixes that You want. If you like us, tell a friend. If you don’t, please tell us and tell us why.

Jason Korkin, CTO StuffBuff Inc.

February 25, 2010
The Captain Ray Approach to Customer Service

After a 90 minute terminal delay I sat down on my JFK bound JetBlue flight yesterday sensing more crappy nePilotws was afloat. Moments after closing the cocpit door the loudspeaker came on,  “ahhh this is the first officer. ahhhh we have some issues with some paperwork and, ahhhh” suddenly the PA was cutoff.

A moment later the cockpit door opened and out walked a middle-aged gentleman. He picked up the mic and announced,

“Hi folks, I’m Captain Ray. I wanted to let you all know that there was a maintenance issue with the aircraft which has now been taken care of. It will take 20 minutes until we get our paperwork signed off and then we have a 45 minute wait to take off. If it is longer I will tell you right away. There are many people I could blame but that won’t get us anywhere faster. Please take out your cell phones and walk around, if you feel frustrated; please, don’t take it out on the flight attendants ask to speak to me.  Oh and the ride to JFK will be very bumpy!”

He didn’t hide in the cockpit. He had the courage to give to us straight.

He got a round of applause.

For the last few weeks we  have been getting wonderful feedback from our beta users. It’s refreshing that in an anonymous venue like the web we received zero mean-spirited comments. We did get lots of meaningful critiques accompanied by encouraging compliments.

So on behalf of our company I want to make a pledge:

We will give it to you straight every time. If we screw up, we will own up. If you ask, we will respond. If you want something we will consider it. We will admit our mistakes and not hide behind spokespeople and hyperbole. We will come out from behind our desks and deliver it to you straight. And if we do, you will forgive us and if we are lucky maybe even applaud.

Note to JetBlue: Captain Ray seems to be closing in on mandatory retirement age. Be smart; make him your VP of customer relations, you will be a better company for it.

February 15, 2010
Charity Auction

February 11, 2010

@katreasures You should check out StuffBuff for Beauti-Control. Fast, real-teim portable auctions http://bit.ly/stuffbuff

@the_old_geek Reach a wider audience with StuffBuff’s portable, embeddable auctions: http://bit.ly/aufGUW

eBay is old school. Check out StuffBuff - real-time portable auctions - http://bit.ly/aufGUW

@Nicholasofgr You should check out StuffBuff - just launched portable auction svc. It’s eBay 2.0: http://bit.ly/aufGUW future

February 10, 2010
Tesla Demo Auction

This is a fully interactive demo auction that will reset every 15 minute. You can login, chat and bid from right here. Click “share” to embed and make this auction go viral.

February 8, 2010
Simple is Better

Simple

I am taking Jack DeFuria’s poignant advice on the prior blog design (“I HATE IT!”) and changing it. For those who don’t know jack is the wunderkind behind StuffBuff’s community and bring our average employee age down down to match that of Facebook. Hope this one is better.

February 6, 2010

If I can’t hear the phrase “the situation” with out thinking about “The Situation” from Jersey Shore then I have a situation.